Marketing and the bureaucratization of design approval are the big enemies of design. There are probably 20 special interests that want to leave their thumbprint on every design. There’s accommodating to ISO [International Organization for Standardization] standards. There’s accommodating to people whose eyes are getting old. There’s adjustments to what the competition is doing. And then there are, alas, the marketers and the lawyers. Many of these special interests have worthy claims, but when they all pile on, it results in compromised, vague and generic — but very expensive — designs.
Design excellence has to defend itself and make appropriate adjustments without losing the integrity and coherence of the hands-on work. In large corporations, it’s very hard to get control of design.
Edward Tufte, quoted on the Futurelab blog.-
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