The problem of consulting is the problem of the “knowledge economy” in a nutshell. When you put forward the fiction that management is an exercise in calculus, you tend to assume that integrity is a cost of doing business rather than its foundation. When you stipulate that management is the province of experts, you lose sight of the fact that organising fruitful co-operation among human beings is principally a matter of building trust. And you forget the most elemental truth of political philosophy, that in any system that does not have the features of transparency and accountability, no one trusts anyone.
“Masters of illusion: the great management consultancy swindle”, The Independent. Thanks to somethingchanged for the link!
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